my poken keeps glowing red when i try to poken with someone
the most common reason for this to happen is the fact that you don’t keep the two poken still enough when you try to connect...wait until the poken palm stops glowing, and try again. if it keeps glowing red every time you try pokening with a certain poken, try pokening with someone else, sometimes it works afterwards with the ‘reluctant’ other poken, too. if this still doesn’t help, it might be that your poken is defective and we will have to troubleshoot. please write an email to techsupport@findapoken.com with a description of the troubles you have been encountering. hopefully we will be able to get your poken functioning again. otherwise, you will be asked to send in your defective poken hand, and we will send you a new poken.