my poken doesn't connect to my poken account
in order to make sure that your poken connects to your poken account and uploads all the new contacts you have collected while pokening, you have to insert your poken into the USB drive on your computer. either a web browser window opens automatically and you can log into your poken account directly.
if a web browser does not automatically appear, make sure you double-click the “Start_Poken.html” file that appears on the poken drive.
if you do not enter your poken account in the two above-mentionned ways, but log in directly through the douyoupoken.com website, your poken will not be connected to your account and you will not be able to transfer your newly collected contacts. there is a simple way to check whether your poken device is connected to your account: in the pokenHUB (your poken account), you will see a 'detect' box with a pokenSPARK on the top right of the page: it the poken is connected, the poken palm will glow green.